Privacy Policy

Last Updated: July 26, 2024

Introduction

Welcome to Leeza AI ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at privacy@leeza.app.

This privacy notice describes how we might collect, use, disclose, and safeguard your information when you visit our website leeza.app (the "Website") or use our services, including our autism assessment tools (the "Services"). Please read this privacy notice carefully. If you do not agree with the terms of this privacy notice, please do not access the site or use our services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Services includes:

  • Personal Data: Personally identifiable information, such as your name, email address, age, gender, and responses you provide during the assessment process, that you voluntarily give to us when you register with the Services or when you choose to participate in various activities related to the Services.
  • Derivative Data: Information our servers automatically collect when you access the Services, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Services.
  • Data from Assessments: We collect the responses you provide to our assessment questionnaires. This may include sensitive information related to health and neurodevelopmental traits. We use this information to generate your assessment results and personalized insights.
  • Financial Data: We may collect data related to your payment method (e.g., valid credit card number, card brand, expiration date) when you purchase, order, return, exchange, or request information about our services from the Services. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Stripe, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
  • Data From Third Parties: Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:

  • Create and manage your account.
  • Administer assessments and generate personalized reports.
  • Email you regarding your account or assessment results.
  • Improve the efficiency and operation of the Services.
  • Monitor and analyze usage and trends to improve your experience with the Services.
  • Notify you of updates to the Services.
  • Offer new products, services, and/or recommendations to you (with your consent where required).
  • Process payments and refunds.
  • Request feedback and contact you about your use of the Services.
  • Resolve disputes and troubleshoot problems.
  • Respond to product and customer service requests.
  • Compile anonymous statistical data and analysis for use internally or with third parties for research purposes.
  • Comply with legal obligations.

Sharing Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Healthcare Professionals (with Consent): If you explicitly consent, we may share your assessment results and related information with healthcare professionals you designate for consultation or treatment purposes.
  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Aggregated/Anonymized Data: We may share aggregated or anonymized information that does not directly identify you for research, analysis, or other purposes.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws (e.g., GDPR, CCPA). These may include the right to:

  • Request access to and obtain a copy of your personal information.
  • Request correction or erasure of your personal information.
  • Restrict the processing of your personal information.
  • If applicable, data portability.
  • Object to the processing of your personal information.

To exercise these rights, please contact us using the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws. If you are resident in the European Economic Area (EEA) or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Services to help customize the Services and improve your experience. When you access the Services, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please be aware that such action could affect the availability and functionality of the Services. For more information on how we use cookies, please refer to our Cookie Policy [Link to Cookie Policy if applicable].

Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Children's Privacy

Our Services include assessments designed for children (under 18). We collect information related to children only with the explicit consent of a parent or legal guardian. We do not knowingly solicit information from or market to children under the age of 13 without parental consent. If we learn that personal information from users less than 13 years of age has been collected without verifiable parental consent, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 13, please contact us at privacy@leeza.app.

Changes to This Policy

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this notice, you may email us at privacy@leeza.app or by post to:
Leeza AI Technologies Inc.
MasabTank, Hyderabad